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Clinical Standards 

 

Patients can expect the following from all clinicians

  • All treatments are based on a clinical need The privacy and dignity of patients will be maintained during treatment
  • Accurate documentation of all patient treatments are securely filed
     
  • A new set of sterile instruments are used for each patient
     
  • All clinical staff undergo regular training and continual professional development
     
  • Patients will be consulted and informed of any changes in their treatment plan
     
  • Patients will be given footwear advice when appropriate
     
  • Referrals to specialist clinicians when necessary
     
  • Courtesy and respect will be shown by all staff during treatment
     
  • We will endeavour to treat all patients with respect and listen to their points of view
     
  • The privacy and dignity of patients will be maintained during treatment
     
  • Name badges will be worn at all times

    What clinicians expect from patients

  • All patients should be punctual for their appointment
     
  • Staff should be treated with respect and courtesy
     
  • Physical and verbal abuse is not accepted. Abusive patients will be asked to leave and no further appointments will be given
     
  • Staff require patients to inform them of any change in medication or general health
     
  • Patients are expected to follow footwear and footcare advice - non compliance can result in discharge