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Clinical Standards
Patients can expect the following from all clinicians
All treatments are based on a clinical need
The privacy and dignity of patients will be maintained during treatment
Accurate documentation of all patient treatments are securely filed
A new set of sterile instruments are used for each patient
All clinical staff undergo regular training and continual professional development
Patients will be consulted and informed of any changes in their treatment plan
Patients will be given footwear advice when appropriate
Referrals to specialist clinicians when necessary
Courtesy and respect will be shown by all staff during treatment
We will endeavour to treat all patients with respect and listen to their points of view
The privacy and dignity of patients will be maintained during treatment
Name badges will be worn at all times
What clinicians expect from patients
All patients should be punctual for their appointment
Staff should be treated with respect and courtesy
Physical and verbal abuse is not accepted. Abusive patients will be asked to leave and no further appointments will be given
Staff require patients to inform them of any change in medication or general health
Patients are expected to follow footwear and footcare advice - non compliance can result in discharge
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