The Kilsyth Victoria Cottage Hospital has 17 beds and provides a service for those individuals within the community who require review and healthcare maintenance in relation to chronic disease processes.
Kilsyth Victoria Cottage Hospital
Glasgow Road
Kilsyth
G65 9AG
Tel: 01236 822 172
Fax: 01236 825 790
The Hospital is situated on the main Glasgow Falkirk Road (A809).
Local transport timetables are available within the Hospital for your use.
NHS Lanarkshire will seek to provide you with high quality health services. You should therefore expect:
- To be treated as an individual with courtesy and respect for your cultural and spiritual needs
- To have the right of support from a relative, friend, patient advocate or any other individual
- To be introduced to everyone providing your care, who will be identified by name, photograph and job title
- To have a named nurse or key worker responsible for the planning, implementation and evaluation of your care
- To be involved in the planning, evaluation and review of your care and offered informed choices wherever possible
- To be guaranteed confidentiality of information relating to your care, in keeping with the Code of Practice ‘Confidentiality of Personal Health Information’
- To be invited to comment on our services to help us make improvements to existing and future services
Charter Mark Awarded
Kilsyth Victoria Cottage Hospital has achieved the Charter Mark Award for continuously high standards of patient care for the population of Kilsyth and the surrounding areas. Charter Mark aims for all staff to work together to maintain and improve on a high standard of quality patient care within the hospital. In achieving Charter Mark status, staff continually work towards meeting specific criteria, in return building on staff moral and a good working environment. The staff take pride in this prestigious Award and encourage patients, carers and relatives to become involved through their comments and suggestions during their stay within the hospital.
Information for Patients
What to Bring With You
On admission to hospital patients should have with them sufficient day and night clothing, footwear and toiletries to meet their personal requirements.
Clothing, spectacles, walking sticks and other similar articles should be clearly marked by relatives with the name of the patient. It is essential for the hospital records that the name, address and telephone number of the patient’s next-of-kin is available to ward staff on admission. Any changes in this respect should be notified to the ward staff immediately.
Valuables - Loss, Damage, Theft Disclaimer
You should avoid bringing valuables into hospital. Where you do have valuables they can be deposited with ward staff, who will give you a receipt. Should you lose any item while in hospital, please inform the nurse in charge of the ward immediately. A full investigation will then be carried out. Please note that the hospital will not be held responsible for the loss, damage or theft of property held by patients.
Personal Clothing/Laundry Arrangements
No laundry service is available at the Hospital and all clothing must be laundered by a relative or friend of the patient. The laundry will be placed in plastic bags by staff members and can be collected from the patient’s bedside.
Visiting Arrangements
The Hospital operates an open visiting policy between 10am and 9pm but please avoid mealtimes. Please ask staff if you wish to visit outwith these times. Children under 16 years of age must be accompanied at all times by an adult, unless prior arrangement has been made with ward staff.
Car Parking
We would ask that all visitors park in designated areas only as emergency services may require access.
Patient Meal Times
- Breakfast - 8.00 am - 9.00 am
- Lunch – 1.00 pm – 2.00 pm
- Supper - 5.00 pm - 6.00 pm
As diet can be part of medical treatment, please check with nursing staff before leaving food with patients Catering providers within NHS Lanarkshire provide a choice of healthy well prepared food to all people in our care. It is recognised however that visitors will occasionally bring food into our premises for patient consumption.
The following guidelines are aimed at ensuring this is done in a safe manner. All packaging must be intact with “use by” and “best by” dates being strictly observed.
Foods suitable for bringing into hospital:
Pre-wrapped biscuits and cakes
Fresh fruit and fruit products
Pre-wrapped chocolates and sweets
Packets of crisps
Bottled or canned drinks
Pancakes, scones, fruitcakes etc providing the food is prepared in a safe and hygienic environment
Foods not suitable for bringing into hospital. These high risk foods support the growth of bacteria and can cause food poisoning:
Cooked meat and poultry
Cooked meat products including gravy and stock
Fresh or artificial cream products, custards, yoghurts and mousse
Cooked rice
Sandwiches and rolls
Shellfish, fish paste and fish products
Any other food items which require refrigeration or heating