Introduction
Lockhart Hospital provides beds for acute medical patients, rehabilitation and terminal care.
NHS Lanarkshire will seek to provide you with high quality health services. You should therefore expect:
- To be treated as an individual with courtesy and respect for your cultural and spiritual needs
- To have the right of support from a relative, friend, patient advocate or any other individual
- To be introduced to everyone providing your care, who will be identified by name, photograph and job title
- To have a named nurse or key worker responsible for the planning, implementation and evaluation of your care
- To be involved in the planning, evaluation and review of your care and offered informed choices wherever possible
- To be guaranteed confidentiality of information relating to your care, in keeping with the Code of Practice ‘Confidentiality of Personal Health Information’
- To be invited to comment on our services to help us make improvements to existing and future services