Ward 2 is situated on Level 1 and is an Acute Medical Receiving Unit. We care for both male and female patients.
Our direct dial telephone number is: 01355 585021
We would ask that if possible relatives/friends leave general telephone enquiries about patients until after 12 noon.
Most mornings are busy and this allows more time for nursing staff to assist patients with personal care and ward rounds to be completed.
It is also appreciated if only one member of your family telephones and acts as a coordinator, passing information to other relatives and friends.
Senior Charge Nurse
The Senior Charge Nurse (wearing a navy blue tunic) is responsible for all aspects of your care and should you or your family have any concerns or questions the Senior Charge Nurse will attempt to answer these.
All Senior Charge Nurses have undertaken additional training to ensure ward cleanliness and that all staff within the ward work to an expected standard.
The Senior Charge Nurse leads a team of qualified nurses (wearing cornflower blue tunic) and clinical support workers (wearing pale sky blue tunic) who are trained to support the qualified nursing staff. In certain wards, specialist nurses will also contribute to your care.
There is a doctor's ward round every day Monday to Friday and a Consultant is available over the weekend to see acutely ill patients.
Please feel free to talk to any of the doctors on the ward if you have questions.
If you would like to speak with a doctor in private, this can be arranged through nursing staff. If your relatives would like to speak to a Consultant this can be arranged through the Consultant’s secretary.
You may see many other health professionals working together to care for you including physiotherapists, dietitians, occupational therapists, speech and language therapists and so on.
Visiting is welcome at the following times:
Visiting outwith these times is at the discretion of the nurse in charge and please also check before bringing children to the ward.
We ask that both you and your visitors use the hand disinfectant (alcohol hand gel) which is available in every ward. We would also ask that your visitors use the chairs provided and do not sit on the bed. This is to reduce the risk of cross – infection.
For your comfort
- Cameras and video equipment, including mobile phones, should not be used on the ward unless permission has been given by nursing staff
- Meal are served at approximately the following times:
You will select your own meals each day (for the following day) from a menu. Please do not carry hot drinks around the ward.
- Breakfast: from 8am
- Lunch: from 12pm
- Supper: from 5pm
- At each bedside there is a nurse call system.
- You will require night wear/ toiletries and a supply of day clothes. The lockers are small and therefore we would ask that you do not keep excessive amounts of clothing.
- We have a Day Room with a television and a trolley payphone is also available for your use.
- Each morning a trolley visits the ward selling items such as newspapers, magazines and snacks.
- We would ask that you do not leave the ward for any reason unless you have spoken to a member of nursing staff.
Leaving the ward at the end of your stay
Please speak to the nursing staff as soon as possible if you have any questions or concerns about returning home or if you have any homecare services that require to be restarted.
You will be required to make arrangements for your own transport home. However in certain circumstances transport can be arranged for you.
On the day of your discharge, we would ask you to be ready to leave the ward after breakfast. If this is not possible or we are awaiting the arrival of your tablets, you may be asked to wait in our Day Room or Hospital Discharge Lounge.
Stop Smoking Service
Since 1 August 2008, smoking has been banned in all NHS Lanarkshire grounds. It means people are no longer allowed to light up anywhere inside NHS Lanarkshire premises or within its grounds – including areas around hospital, clinic and health centre entrances, and in vehicles parked on NHS premises.
The revised policy reinforces NHS Lanarkshire’s aim of promoting and protecting the health of both the public and NHS staff.
If you want to give up smoking, call our helpline on 08452 17 77 07 or text ‘Advice’ to 81066.