Ward 19 is situated within the psychiatric unit, downstairs from Ward 20. There is a lift available for those unable to use the stairs. It is an acute psychiatric admission ward. We care for both male and female patients.
Our direct dial telephone number is 01355 585191
We would ask that if possible relatives/friends leave general telephone enquiries about patients until after 11am.
Most mornings are busy and this allows more time for nursing staff to assist patients with personal care and ward rounds to be completed.
It is also appreciated if only one member of your family telephones and acts as a coordinator, passing information to other relatives and friends.
The staff of this ward would like to welcome you. We appreciate that being in hospital can often be an anxious time for both you and you family and friends. We hope that this information about our ward will be of help.
If you do not understand what is happening to you or you have any worries or questions, please ask.
The Senior Charge Nurse (wearing a navy blue tunic) is responsible for all aspects of your care and should you or your family have any concerns or questions the Senior Charge Nurse will attempt to answer these.
All Senior Charge Nurses have undertaken additional training to ensure ward cleanliness and that all staff within the ward work to an expected standard.
The Senior Charge Nurse leads a team of qualified nurses (wearing Cornflour blue tunics) and clinical support workers (wearing pale sky blue tunics) who are trained to support the qualified nursing staff. In certain wards, specialist nurses will also contribute to your care.
The Ward Consultants are Dr Mitchell, Dr Begum, Dr Semple Dr Thom, Dr Brogan, Dr Khan, Dr Thom.
Each consultant has a weekly ward round as detailed below:
- Dr Mitchell - Monday Morning
- Dr Begum - Monday Afternoon
- Dr Semple - Tuesday Morning
- Dr Brogan - Tuesday Morning
- Dr Khan - Tuesday and Thursday Morning
- Dr Thom - Wednesday Morning
All Consultants routinely visit the ward twice weekly. In addition to this we have an on call doctor who is available 24 hours per day to deal with emergencies.
If you or your relatives would like to speak to a doctor this can be arranged by the nursing staff.
You may see many other health professionals working together to care for you including physiotherapists, dietitians, pharmacists, speech and language therapists.
The Ward visiting times are 3pm - 4pm and 7pm - 8pm every day.
However we are very flexible with our visiting hours so please feel free to discuss this with the nurse in charge. Please also check before bringing children to the ward.
Gifts to patients
Flowers are not allowed in Adult Critical Care or Coronary Care. Please check with nursing staff before leaving flowers, food, sweets, or soft drinks with patients. They may be on a restricted or special diet. Food for patients cannot be stored in the ward fridge or re-heated in the microwave.
We ask that both you and your visitors use the hand disinfectant (alcohol hand gel) which is available in every ward, as you enter the ward. We would also ask that your visitors use the chairs provided and do not sit on the bed. This is to reduce the risk of cross – infection.
For your comfort
- Cameras and video equipment, including mobile phones, should not be used on the ward unless permission has been given by nursing staff
- Meals are served at approximately the following times:
- Breakfast: from 8:00am to 9:00am
- Lunch: from 12.00pm to 12:30pm
- Supper: from 5:30pm to5:45pm
These meal times are protected and no visiting will be permitted during the above times.
Patients will select your own meals each day (for the following day) from a menu.
- At each bedside there is a nurse call system.
- You will require night wear and a supply of toiletries. We request that relatives provide outdoor clothing and suitable well fitting footwear to facilitate rehabilitation therapy (Occupational therapy, physiotherapy and so on).
- Televisions are available in some rooms and a trolley payphone is also available for your use.
- Each morning a trolley visits the ward selling items such as newspapers, magazines and snacks.
Leaving the ward at the end of your stay
- Please speak to the nursing staff as soon as possible if you have any questions or concerns about returning home or if you have any homecare services that need to be restarted.
- You will need to make arrangements for your own transport home. Please ensure that you have outdoor clothes and a set of house keys.
Stop Smoking Service
There is a ‘Stop Smoking’ service available within the hospital – please feel free to speak to a member of staff for further details.