When you arrive at the ward we will settle you in and make sure that you are comfortable.
We will show you the facilities in the ward and answer any questions which you have about your stay as fully as possible.
We will give you information to let you know what is happening to you, and ensure you are involved in decisions that may need to be made about your care. Please ask for more details if you are unsure about anything.
We will give you information to let you know what is happening to you, and ensure you are involved in decisions that may need to be made about your care.
We respect your personal preferences and your religious or cultural requirements, and will do our best to accommodate them whenever possible.
Staff
All staff wear identity badges which will help you to identify the different people involved in your care. The following information may help you to identify some of the people you will see on the wards.
Medical Staff
The senior doctor in charge of your care is the consultant. A team of junior doctors will also be involved in your care. If you wish to speak with your doctor, please ask the nursing staff, who will arrange this for you.
Nursing Staff
The nurse in charge of the ward is called the Charge Nurse/Sister. Other trained nurses include Staff Nurses.
The Charge Nurse/Sister along with the Staff Nurse will be responsible for planning and organising your care, with the assistance of the Clinical Support Workers who assist with various aspects of your care.
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Charge Nurse/Sister wears: Navy trousers and navy tunic.
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Staff Nurse wears: Navy trousers and cornflower blue tunic.
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Clinical Support Workers wear: Navy trousers and pale sky blue tunic.
Other Staff
There are many other members of staff who may visit the ward. These include physiotherapists, speech therapists, occupational therapists, radiographers, dieticians, medical photographers, domestic staff, porters and laboratory technicians. All the staff work together to provide the care and treatment you may need.
Helping Staff to Learn
Monklands Hospital plays an important part in the training of students. We are sure you will understand the need for students to gain experience and hope that you do not mind their presence.
We will ask for your agreement prior to students being present at your consultation. However, you have the right to refuse and this will not affect your treatment.
Healthcare Associated Infection (HAI)
NHS Lanarkshire staff are committed to combating infections through a range of measures supported by specialist infection control teams. Wards and departments are checked regularly to ensure they meet high levels of cleanliness. A variety of HAI information leaflets are available in wards and departments and posters are displayed highlighting the importance of staff and visitor hand hygiene using the gels provided.